Skip to main content

TERMS AND CONDITIONS

Terms and conditions for the use of the website and the purchase of paper note products.

Welcome to the PAPER NOTE ® website.
Your privacy is very important to us, therefore we protect your data and all your personal information.
By entering our site, you assume the obligation to respect the terms and conditions of use, complying with the regulatory budgets indicated in Law 1581 of 2012, Regulatory Decree 1377 of 2013 and other concordant regulations on the matter, it is allowed to implement its Policy for the Treatment and Protection of Personal Data, which you can find in our privacy policy by entering the following link https://papernote.com.co/politica-privacidad/

The user expressly and voluntarily acknowledges having read, analyzed, understood and accepted our terms and conditions. Therefore, the user agrees to comply with all applicable laws and regulations that are part of Colombian legislation. It is strictly prohibited to use our website in an improper manner, either by falsifying the identity of a user and/or carrying out any type of fraudulent activity on our website, for which the user and not PAPER NOTE SAS will be entirely responsible.

The use of our site and any claim in relation to the use and material contained in the content is governed by Colombian laws.
Protection of personal data, as our user, you must be aware that by accepting these legal terms and conditions, you know and authorize PAPER NOTE SAS in advance and voluntarily, to collect, record, process, distribute, exchange, update and dispose of the data or information provided at the time of registration on our website. www.papernote.com.co , to transfer this data or information to our affiliated companies in order to be able to offer our products to customers in a more personalized and direct way, using the information provided by our customers when they register.
PAPER NOTE SAS declares that it protects the data provided by its clients in accordance with the provisions of the regulatory regulations on the right to HABEAS DATA.

Terms and conditions for purchases with discounts or promotional items.

When purchasing directly from our stores, direct service via sales channels or website any discounted item, you will have a maximum period of 3 days to report any damage or manufacturing effects on the product after receiving it. You must make the claim by attaching the evidence along with your respective invoice and explaining the reasons.

To apply your discount, you must take into account that it will only be valid for items with a flat price, which will not be applied to any other promotion or discounted items. Likewise, the shipping cost will be charged at its flat price according to the promotion in effect at the time of making the purchase offer.

Process of purchasing products on our website.

To buy, choose the product after reading the complete information about it, click on the button

“Add to cart” and indicate the desired quantity. If you wish to add more products, you can repeat this operation or modify the quantity in the shopping cart. At any time, you can consult the summary of your purchases by clicking on the shopping cart that appears at the top right of the page. The information indicated there can be downloaded and printed at any time, even before completing the purchase.

Once you have reviewed your order summary, you must enter the information requested there, select the payment method and accept the processing of your personal data. Depending on the payment option you selected, the platform will redirect you to the payment gateway.

Promotions, offers and discounts cannot be combined with each other.

Product availability, modifications and prices.

On our website you will be able to see the image of the product with its respective information (including the price) and it can be added to the cart. In case the product is not available, the text “Out of stock” will be displayed on the image of the product. The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

PAPER NOTE SAS will not be responsible for any modification, price change, suspension or interruption of the Service. However, if between the purchase and the processing of the order the product is no longer available, prior to making the payment, you will be able to prove it by the impossibility of making the payment; now, if the payment was made and the product is no longer available, you will be informed by phone or email, and the customer may cancel the purchase and obtain a refund or a ticket in favor of the amount invested.

Products or services.

The characteristics and properties of the products or services will be informed in the description of each one of them or in their initial category. Certain products or services may be available exclusively online through the website, such as our “downloadable” category. This category contains only digital products and will be available for download by the customer once they have purchased them on our website, receiving the download link by email or also being able to log in with their user and in the downloadable tab, use it as many times as needed.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where such product or service is prohibited.

Third party links.

Certain content, products and services available via our Service may include third-party resources.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party resources or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

PAPER NOTE SAS